• Lose yourselfLose yourself amongst the honey-coloured streets, where something different awaits you around every corner

  • Soak upSoak up the rolling hills that stretch as far as the eye can see

  • Indulge

    IndulgeIndulge in an eclectic mix of boutiques, galleries, tea rooms and restaurants

  • Go Stow

    DiscoverDiscover a town rich in history, with countless stories to tell

Terms and conditions

Please read these terms and conditions (‘the terms’) carefully. By entering our website (‘the website’), you are deemed to have accepted our conditions of use as set out in the terms, including the disclaimers that are set out in paragraph three below.


1.1 This website, www.go-stow.co.uk, is owned and operated by Great British Tourist Guides Ltd (‘us’ and ‘we’). Registered Office Address: Minster House, 126a High Street, Whitton, Twickenham, Middlesex, TW2 7LL. Company Registration No. 04909227. GO-STOW is a trading name of Great British Tourist Guides Ltd.

1.2 From time to time, we may modify these terms. Accordingly, please continue to review these terms whenever accessing or using the website. If, at any time, you do not agree or consent to the terms, you may not use the website. Please print off and retain the terms for your records.

Use of the website

2.1 We reserve the right at any time to remove, screen or edit any materials or content on the website at our sole discretion without prior notice and any liability on our part. You further accept that such changes may result in you being unable to access the website or part of it. We may have to suspend the website from time to time to carry out maintenance and to make upgrades.

2.2 You agree not to do or cause to be done anything that might interfere with the proper working of the website.

2.3 You undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of the website (save for these terms) without our prior written permission.

2.4 You agree to use the website only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

2.5 If we invite you to submit any contribution to the website (including, without limitation, any text, graphics, video or audio) you acknowledge that, save as otherwise agreed, by making such a submission, you grant us a perpetual, royalty-free, non-exclusive, sublicenseable right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, and exercise all copyright and publicity rights with respect to any such work worldwide and/or to incorporate it in other works in any media now known or later developed for the full term of any rights that may exist in such content. If you do not wish to grant us such rights, you must not submit your contribution us. By submitting your contribution to this website, you warrant that such contribution is:

2.5.1 your own original work and that you have the right to make it available to us for all the purposes specified above;

2.5.2 not defamatory; and

2.5.3 does not infringe any law.

2.6 You agree to indemnify us against all legal fees, damages and other expenses that may be incurred by us as a result of your breach of the warranties in clause 2.5. You agree to waive any moral rights in your contribution for the purposes of its submission to and publication on the website and the other purposes specified above.

2.7 Advertisers only: Provided the GO-STOW website offers such functionality, we shall provide you with a confidential username and password to enable you to access parts of the website. You must maintain the confidentiality of your username and password and must reveal them to no-one. You must immediately notify us if you know or suspect that your username and/or password have been disclosed to any other person.


3.1 Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom mainland. We make no representation that anything referred to in the materials on this website is appropriate for use, or available in, other locations. Those who choose to access this site from locations other than the United Kingdom mainland are responsible for compliance with local laws if and to the extent local laws are applicable.

3.2 Although we make every effort to ensure the details on this website are correct, please note that we give no guarantee as to, and have no liability in relation to, the currency, usefulness or accuracy of any of the content of this website. There may be occasions when some of the information featured on the website may contain incomplete or misleading data, typographical errors, or other inaccuracies. Any errors are wholly unintentional and we apologize for any inconvenience that this may cause. You acknowledge that you are responsible for inputting the correct information requested of you.

3.3 Given the unpredictability of technology, we do not warrant (either expressly or impliedly) that the website will meet your data processing requirements, that the function, operation or accessibility of the website will be uninterrupted or error-free, that defects will be corrected, or that the website will be free of viruses or other harmful elements. As a condition of becoming a user of the website, you agree that your access is undertaken at your own risk and in accordance with the terms of use of the website applicable from time to time. We shall not be liable for damages of any kind and howsoever arising (including but not limited to damage caused by viruses, worms or trojan horses) related to your use of, or inability to access or properly use, any part of the website.

3.4 We shall not be liable to you or to any person for any loss or damage (whether or not we ought reasonably to have known of or had been advised of the possibility of the same), whatsoever or howsoever caused (including negligence) except as provided in clause 3.6 below, arising directly or indirectly in connection with these terms, the use of the website or any of the materials contained in it, or as a result of withdrawing and/or screening editing or removing any materials or content on the website or otherwise, except that which is unlawful to exclude.

3.5 Notwithstanding the generality of clause 3.4 above, we expressly exclude liability for direct, indirect or consequential loss or damage, including but not limited to loss or damage in respect of the website, its use, the lack of availability of the website or any part of it or its content, loss of or damage to data or in respect of other equipment or property, whether or not the same may be in our care, custody or control, for loss of profit, business, revenue, goodwill or anticipated savings, or otherwise.

3.6 We do not exclude liability for death or personal injury arising as a result of the negligence of us, our employees, agents or authorized representatives.

3.7 You shall indemnify us in respect of all costs (including legal costs on a full indemnity basis), losses expenses and claims in respect of or in connection with:

3.7.1 any improper use by you of the website;

3.7.2 any breach by you of any of these terms or any relevant legislation or regulations; and

3.7.3 any claim brought against us as a result of or in connection with your actions or omissions.

3.8 The colours we use, as well as the display and colour capabilities of your particular computer monitor, will greatly affect what you actually see on the screen. We cannot be held responsible for the limitations of technology and cannot guarantee that your monitor’s display of any colour, texture, or detail of graphics or visual elements of the website will be accurate.

Intellectual property

4.1 All brand names, product and service names and copyright used in this website (‘the marks’) are marks of their respective holders. All goodwill associated with the marks or with our trade names or marks shall inure solely to the benefit of their respective holders or with us, and you shall not assert any claim or ownership to the marks or to the goodwill or reputation thereof.

4.2 No permission is given by us for the use of the marks or our trade names or marks by any person other than such holders and such use may constitute an infringement of the holder’s rights.

4.3 All designs and content featured on this website, including navigational buttons and images, artwork, graphics, photography, text and the like, are the copyright of us or our licensors, and any use of materials on this website without our prior written consent is strictly prohibited.

Privacy policy and security

5.1 This privacy policy sets out how Great British Tourist Guides Ltd uses and protects any information that you give us when you use this website.

Great British Tourist Guides Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Great British Tourist Guides Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 1, 2011.

5.2 We may collect the following information:

  • Name and job title
  • Contact information, including email address
  • Demographic information, such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

5.3 What we do with the information we gather

We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:

  • For internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

5.4 Security

Where required, Great British Tourist Guides Ltd uses Secure Layer Socket (SSL) encryption to ensure security for credit card transactions over the internet. Our online credit card transaction provider is PayPal, one of the world’s leading companies for secure online card transactions.

5.5 Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.




More information

Google Analytics


These cookies are used to collect information about how visitors use our site. We use the information to compile reports and help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This information is shown to us through the Google Analytics tools and is not shared with anyone else. They are first-party cookies.

Click here for an overview of privacy at Google.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

5.6 Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you contact us, indicate that you do not want the information to be used for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties, unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to us. If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or email info@go-stow.co.uk We will promptly correct any information found to be incorrect.


6.1 Certain hypertext links in this website will lead to websites that are not under our control. When you activate any of these, you will leave our website. We have no control over the material on any of these linked websites.

6.2 The inclusion of hyperlinks cannot be taken to imply any endorsement or validation by us of the content of the linked website referred to. Hyperlinks can become out of date and cease to work or they can direct users to a website page whose contents or use have been changed by its owner. We accept no responsibility or liabilities for any losses or penalties that may be incurred, for the accuracy of hyperlinks to third-party websites, or the content of such third-party websites.

Our services (selling of goods)

7.1 These will be added once the GO-STOW shop goes live.

Charges and payment (advertisers only)

8.1 We shall issue an invoice in respect of our charges on receipt by fax or post of your signed order form, and you shall pay to us the charges set out in our invoice on receipt of the invoice. In the event of your cancellation of the services we shall, at our discretion, refund 30% of our charges, but we shall be entitled to retain/invoice 70% of our charges.

8.2 All charges are exclusive of VAT. Rates of tax and duties on the services will be those applying at the time of payment.

8.3 All our quotations lapse after 20 days (unless otherwise stated) if we do not withdraw them earlier.

8.4 If you fail to pay any amount payable by you under these terms, we shall be entitled, but not obliged, to charge you interest on the overdue amount, payable by you forthwith on demand, from the due date up to the date of actual payment, after as well as before judgment, at the rate of 2% a year above the base rate for the time being of Barclays Bank Plc. Such interest shall accrue on a daily basis and be compounded quarterly. We reserve the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998.

8.5 You do not have the right to withhold any retention money or to set off any money you may claim from us against anything you may owe us.

Force majeure

9.1 If we are unable to perform our obligations to you (or able to perform them only at unreasonable cost) because of circumstances beyond our control, we may then cancel or suspend any of our obligations to you, without liability.

9.2 Examples of those circumstances include act of God, accident, explosion, fire, transport delays, strikes and other industrial disputes.


10.1 No waiver by us of any breach of the terms by you shall be considered as a waiver of any subsequent breach of the same or any other provision.

10.2 English law is applicable to any contract made under the terms. The English courts have exclusive jurisdiction.

10.3 If you are more than one person, each of you has joint and several obligations under the terms.

10.4 If any of the terms are unenforceable as drafted:

10.4.1 it will not affect the enforceability of any other of these terms; and

10.4.2 if it would be enforceable if amended, it will be treated as so amended.

10.5 Any notice which is to be served under the terms may be served:

10.5.1 by you by leaving it at or by delivering it (by first-class post) to our registered office; and

10.5.2 by us by leaving it at or by delivering it (by first-class post) to the last address you have given us.

All such notices must be signed.

10.6 No contract will create any right enforceable (by virtue of the Contracts (Rights of Third Parties) Act 1999) by any person who is not as party to these terms.

10.7 Nothing in these terms shall create, or be deemed to create, a partnership, a joint venture, a relationship of principal and agent or a relationship of employer and employee between the parties.

10.8 Any queries or comments about the website, complaints, or objection to us making use of your personal data in the ways detailed above, should be directed to Great British Tourist Guides Ltd.




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